Who we are
The website medilingo.co.uk is owned and operated by MEDILINGO LTD (Company number: 14112537)
Registered office address: 40 Queen Anne Street, London, England, W1G 9EL
Cookies
When you login to the MediLingo app, an authentication token is saved to your browser’s local storage. Cookies are not used to persist your session.
We do not use any website analytics tools that employ cookies as a means to track visitors.
Embedded content from other websites
This website and the MediLingo app may include embedded content (e.g. videos from vimeo.com). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
We encourage you to review the privacy policies of these websites to understand how your data may be processed by them. We do not have control over the cookies or tracking technologies used by these third-party websites.
By interacting with embedded content on our website, you consent to the processing of your data by the respective third-party websites as described in their privacy policies.
The privacy policy for vimeo.com is available here.
Who we share your data with
We respect your privacy and do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice or obtain your consent. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties have policies in place to ensure this information is kept confidential.
We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Anonymised and aggregated usage data (e.g., audio plays, words learned, lessons completed) from the MediLingo app may be shared publicly for the purposes of sharing insights about the usage levels of our platform.
If you have access to the MediLingo app via an educational institution or employer organisation, your personal usage data may be shared with the organisation for the purposes of analysing user engagement. This data will include, but is not limited to:
- words learned
- words in progress
- lessons started
- lessons completed
- questions skipped
- questions incorrect
- audio plays (pronunciations)
This usage data is linked to the email address used to register with the MediLingo app.
How long we retain your data
Your MediLingo app usage data is retained indefinitely, unless you make a “right to erasure” request via our contact page.
Akismet anti-spam protection
Information submitted via forms on this website are sent to Akismet for the purposes of spam protection. This would include your IP address, user agent, referrer, and site URL along with other information submitted via the form such as name and email address.
What rights you have over your data
If you have an account on this website or the MediLingo app, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Please use the contact page to request deletion of your data or to make a subject access request (SAR).